Stamp Video
FREE PHONE: 0800 772 0773
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Page - Click and Collect

Can I collect my order? wants to make your shopping experience as easy as possible.
So why not collect your item direct from us in Derby.
Please note: Our Click & Collect point is located inside the store so please come inside to the main sales counter, Cash payments, card transactions, refunds or returns cannot be dealt with here.
Your order can’t be collected by the warehouse entrance. Please lookout for this sign


Where can I collect my order from?
We have one collection point in Derby, East Midlands.

The address is:
4 Canal Street
Collection Opening Hours
Mon-Fri: 9.00am - 4.00pm
Bank Holidays: STORE CLOSED
Tel: 0800 772 0773 (Customer Service Contact Number)

When will my order be ready for collection?
Our convenient Click & Collect service provides you with the freedom of choice to choose when you wish to collect your item.
You will be notified by email when your order is ready for collection.

Is click and collect available on all items?
Our Click and Collect service is available on all in stock items.

What do I do once I have submitted my order?
Once your order is complete we will send you an email confirming when your order will be ready for collection.

Do I need to bring anything with me?
Please bring a printout of your order receipt or order confirmation to our sales counter and a proof of ID.